What success looks like in this role Provides capture support for Major Incident Management processes and engages with ESM Practice members and internal colleagues to coordinate service activities. Gathering information about the incident Assist with assessing the business impact Documenting the root cause of the incident Coordinating with resolver teams Communicating wit

What success looks like in this role 2nd Level telephone contact support . Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into the call system so that HHO's can be received Ability to resolve problems with or without remote tools Cons

Responsible for working with Unisys clients to design and implement solutions related to Unisys portfolio offerings. These solutions cover a broad range of native and partner products that Unisys offers its clients and requires an architect with a broad range of knowledge, and the ability to apply that knowledge and experience to quickly adapt to changing customer needs a

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

Ensure timely and accurate processing of country payrolls Coordinate with other departments, i.e. Tax, Global Rewards, Human Resources, Finance to ensure all transactions are received as per defined cutoff's and policy/process changes are correctly updated in the payroll system Conduct regular review of current practices with the aim of developing process improvements and

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

What success looks like in this role Provide pre sales technical support during the Dorado upgrade cycle including technical input for Dorado, storage, switches and virtual tape configurations. Assist in providing quotes for the Dorado hardware and software configurations using CPQ Installation of the Dorado Hardware, Brocade Switches and/or Storage configuration. Install

What success looks like in this role Works under general supervision performing Tier 1 specific tasks to functions as a Tier 1 escalation point for well defined incidents and basic problems. Supports and maintains servers, networks, messaging, mainframes, database environments and/or host infrastructures. May support customer proprietary, COTS, or Unisys applications and

Provides direction to subordinates based on general policies and management guidance. Work is reviewed upon completion for adequacy in meeting objectives. Interprets and executes policies and procedures that typically affect subordinate organizational units. Recommends modifications to operating policies affecting Call Reception. Generally accomplishes results through low

What success looks like in this role May function as team or site leader providing direction to other technicians Performs server and storage break and fix. Provides support for Enterprise products Desk side support specialist Provides support for enterprise storage products Supports Networking products including Cisco certification requirements Provides support for Payme

What success looks like in this role The Client Security Officer (CSO) is part of Unisys account management team servicing its clients as cybersecurity representative alongside the Client Executive and the Client Delivery Executive. The CSO is the premier interaction point for client CISOs and will provide strategic vision and thought leadership for cybersecurity to clien